ACL Block Management
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Frequently asked questions
What does ACL Block Management do?
ACL Block Management is a regional block and property management company based in Cambridge, offering block management.
Is ACL Block Management accredited?
Yes. ACL Block Management is registered with The Property Ombudsman (TPO) and The Property Institute (TPI), which require client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does ACL Block Management operate?
ACL Block Management states on their website that they cover Cambridgeshire: Cambridge, Cambourne, Papworth Everard, St Neots, Longstanton, St Ives and Huntingdon.
Does ACL Block Management work with Right to Manage companies?
Yes. ACL Block Management is flagged as willing to act for Right to Manage (RTM) companies, making it suitable for leaseholder groups who have taken over management of their block.
Does ACL Block Management manage smaller blocks of flats?
Yes. ACL Block Management is indicated as willing to consider smaller developments, which many national agents decline.
How do I make a complaint about ACL Block Management?
Submit a formal written complaint to ACL Block Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.