Home›Ashford›Abby Waters Management
Active · local · 16 yrs registered

Abby Waters Management

Registered as ABBY WATERS MANAGEMENT LIMITED · Based in Ashford · Ratings and company data last checked June 2026
✓ TPO registered Local 24hr emergency
4.6★
9 Google reviews
2010
Established
At a glance
Abby Waters Management is a local block & property management company based in Ashford, trading 16 years (est. 2010). At Companies House it files micro entity accounts, lists 2 directors and has no late filings on record. It is registered with The Property Ombudsman under its regulated RLM category. It averages 4.6★ on Google (9 reviews). They state coverage of Kent and East Sussex. Services include 24-hour emergency cover.
In their words
Bespoke property lettings and management service for landlords and tenants in Kent and East Sussex, offering tailored solutions from single dwellings to block management.
Google
4.6★ (9)

Considering Abby Waters Management? Compare quotes from accredited managers covering your block before you commit — free, no obligation.

Get free quotes

Accreditation & credentials

✓
The Property Ombudsman (TPO)
Registered with The Property Ombudsman under the Residential Leasehold Management (RLM) category — the regulated tier for leasehold block management. View TPO profile ↗
–
The Property Institute (TPI)
Not a listed TPI member.

Services

Block ManagementLettingsCommercial

Services registered with TPO: Residential Lettings, Residential Leasehold Management - Option A

Before you appoint Abby Waters Management

1
Verify TPO registration
Check the company is currently listed on the TPO register at tpos.co.uk ↗ — not just that they claim to be registered.
2
Confirm TPI membership if claimed
If they advertise TPI membership, verify it directly at tpi.org.uk ↗. Membership lapses are not always prominently disclosed.
3
Ask for the last two years of service charge accounts
Request certified service charge accounts for a comparable block they currently manage. Look for transparency on reserve fund contributions and major works expenditure.
4
Review the management agreement carefully
Before signing, check the notice period to end the contract, any early termination fees, and the full fee schedule — including charges for routine tasks that may not be covered by the headline management fee.
5
Read reviews on both Google and Trustpilot
Neither source is definitive on its own. A strong score on one platform alongside a poor score on another is worth investigating — check recency and whether responses to negative reviews are constructive.

Frequently asked questions

What does Abby Waters Management do?

Abby Waters Management is a local block and property management company based in Ashford, offering block management, lettings, commercial Additional services include 24-hour emergency cover.

Is Abby Waters Management accredited?

Yes. Abby Waters Management is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.

Where does Abby Waters Management operate?

Abby Waters Management states on their website that they cover Kent and East Sussex.

Does Abby Waters Management provide 24-hour emergency cover?

Yes. Abby Waters Management states they provide out-of-hours or 24/7 emergency maintenance cover for the properties they manage.

How do I make a complaint about Abby Waters Management?

Submit a formal written complaint to Abby Waters Management using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.

Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. Ratings and company data last checked June 2026. Page generated September 2026. See our methodology.