Abbey Student Rentals
4.6★ weighted average from Trustpilot
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Frequently asked questions
What does Abbey Student Rentals do?
Abbey Student Rentals is a local block and property management company based in Chester, offering block management, lettings.
Is Abbey Student Rentals accredited?
Yes. Abbey Student Rentals is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does Abbey Student Rentals operate?
Abbey Student Rentals states on their website that they cover Chester.
Does Abbey Student Rentals have an online portal for leaseholders?
Yes. Abbey Student Rentals offers an online portal or resident app where leaseholders can view service charge accounts, report issues, and track maintenance requests.
How do I make a complaint about Abbey Student Rentals?
Submit a formal written complaint to Abbey Student Rentals using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated July 2026.