1stBlock
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Frequently asked questions
What does 1stBlock do?
1stBlock is a regional block and property management company based in Poole, offering block management.
Is 1stBlock accredited?
Yes. 1stBlock is registered with The Property Ombudsman (TPO), which requires client money protection, professional standards, and access to a formal complaints process for leaseholders.
Where does 1stBlock operate?
1stBlock operates across the South West.
How do I make a complaint about 1stBlock?
Submit a formal written complaint to 1stBlock using their internal complaints procedure. If unresolved after 8 weeks, escalate to their redress scheme (TPO or PRS). For service charge disputes, apply to the First-tier Tribunal (Property Chamber) under Section 27A of the Landlord and Tenant Act 1985.
Ratings reflect the company overall, not a specific local office. Accreditation from TPO/TPI directories; company data from Companies House. See our methodology. Last updated August 2026.